Description

There are several techniques and models for good personal and business communication, and in this course, you will learn about the components and contexts of communication, as well as how to apply them correctly. This Effective Business Communication course also addresses how to engage practically with different communication platforms, the role of communication in business, and the many types of communication.

• Recognize the importance of communication in gaining a better understanding of yourself and others
• Explain how communication skills help you solve problems, learn new things, and build your career
• Define communication and describe communication as a process
• Identify and describe the eight essential components of communication
• Identify and describe two models of communication
• Discuss and provide several examples of each of the two main responsibilities of a business communicator
• Identify and describe five types of communication contexts
• Outline and discuss the principles of communicating effectively